Fall in love with the problem, not the solution: Building a resilient Generative AI strategy

When it comes to Generative Artificial Intelligence (Gen AI), the temptation is strong: to adopt it simply because “everyone else is doing it.” But the real value of AI does not lie in trends—it lies in its ability to solve real educational and operational challenges, improving productivity and enhancing the experience for both internal and external stakeholders.

The principle is simple: fall in love with the problem, not the solution. Technology is only valuable to the extent that it helps address concrete challenges.

Lessons from the past to understand the present

Every technological revolution has left lessons that remain relevant today:

  • Success goes to those who choose the right tools. Not every tool fits every problem; the key is to use them where they generate real impact.
  • Progress requires strong foundations. Without reliable data, infrastructure, and strategy, AI remains a promise.
  • Hype is inevitable. Between fanatics and skeptics, value lies in the middle ground: identifying which problems AI can truly solve.

From data to value

We have more data than ever—but storing it is not enough. The central question is: what do we do with it?

With platforms like AWS Bedrock, it is possible to turn data into models that uncover patterns, automate processes, and enable smarter decision-making. The value does not reside in the data itself, but in the decisions, actions, and outcomes it enables.

AI to enhace, not replace

A common fear is that AI will replace professions. In reality, resilient strategies see Generative AI as an amplification layer that enhances human capabilities:

  • Doctors reaching faster and more accurate diagnoses.
  • Educators personalizing learning experiences.
  • Lawyers accessing legal precedents in seconds.
  • Designers and creatives exploring new ways to express ideas.

AI does not erase creativity, empathy, or judgment—it enhances them.

Building a resilient Gen AI strategy

Developing a Generative AI strategy that delivers real value involves:

  • Start with the problem. Clearly define which operational or business challenge you want to solve.
  • Choose impactful use cases. Focus on productivity, user experience, and scalability.
  • Develop new skills. Gen AI enables new ways of working, but requires learning.
  • Strengthen the foundation. High-quality data, security, and best practices are essential.
  • Invest in enduring ideas. Tools evolve, but good ideas endure.

Conclusion

Generative AI should not be adopted because it is “trendy,” but because it helps tackle real operational and business challenges with new tools. What lasts, yesterday and today, is not the technology itself, but the ability to solve meaningful problems with good ideas.

If you found this article interesting, we invite you to read our related blog:

👉 Not Everything is Artificial Intelligence… Do I Need AI or Should I Improve My Processes?

There, we explore how to decide when to implement AI and when to focus on optimizing existing processes to generate true value.

Let’s talk. Coffee is on us. ☕️

CGO BITLOGIC
Edgardo Hames
CGO